URGENT - ACTION REQUIRED: Passkey Activation

URGENT - ACTION REQUIRED: Passkey Activation

Passkey Activation Is Mandatory by June 30, 2026

Effective July 1, 2026 all clients of Japanese brokers, including those of Interactive Brokers Securities Japan ("IBSJ"), are required by regulation to have passkey-based login in response to increasing levels of phishing and other forms of fraud.

Clients who have not activated passkey prior to July 1, 2026, will have restricted access to their accounts including the ability to open new positions.

How to Activate Your Passkey

Step 1: Log in to the Client Portal as usual

Step 2: Follow the passkey activation prompt displayed after login

Important Notes:

As of July 1, 2026, clients who have not enabled Passkey will only be able to close existing positions. In addition, clients without Passkey will not be able to withdraw funds directly from the client portal.

If you have any questions or need assistance with the pass-key activation process, please do not hesitate to contact our Client Services team.

We sincerely apologize for any inconvenience this may cause but this is a regulatory requirement.

We look forward to your continued support and patronage.

Interactive Brokers Securities Japan, Inc.
Client Services
TEL: 03-4590-0711
(Available Monday through Friday, 8:30 AM - 5:30 PM)