Effective July 1, 2026 all clients of Japanese brokers, including those of Interactive Brokers Securities Japan ("IBSJ"), are required by regulation to have passkey-based login in response to increasing levels of phishing and other forms of fraud.
Clients who have not activated passkey prior to July 1, 2026, will have restricted access to their accounts including the ability to open new positions.
Step 1: Log in to the Client Portal as usual
Step 2: Follow the passkey activation prompt displayed after login
As of July 1, 2026, clients who have not enabled Passkey will only be able to close existing positions. In addition, clients without Passkey will not be able to withdraw funds directly from the client portal.
If you have any questions or need assistance with the pass-key activation process, please do not hesitate to contact our Client Services team.
We sincerely apologize for any inconvenience this may cause but this is a regulatory requirement.
We look forward to your continued support and patronage.
Interactive Brokers Securities Japan, Inc.
Client Services
TEL: 03-4590-0711
(Available Monday through Friday, 8:30 AM - 5:30 PM)