Support for Institutional Clients
Welcome to IBKR Support
IBKR ProServe: Institutional Client Services
| Location | Number | Menu Options |
|---|---|---|
| Australia | +61 2 7259 9400 Direct dial +61 2 8550 5912 Direct dial |
1 Closing Order Desk 1/1 Place an Order to Close a Position 2 Login Assistance 2/1 Advisor & Advisor Client Login Help 2/2 Login Help for All Other Account Types 2/3 Security Device Assistance 3 Financial Advisors & Advisor Clients 4 Institutional, Hedge Fund, Prime Brokerage & Registered Broker Accounts 5 Technical Issues |
| Brazil | +1 475-267-0070 Direct dial 0800 762 0137 Toll-Free1 |
|
| Canada | (855) 700-2977 Toll-Free2 | |
| China | +86 21 6086 8590 Direct dial | |
| Hong Kong | +852 3107 8868 Direct dial +852 3002 0838 Direct dial |
|
| Hungary | 06 80 088 400 Toll-Free1 +36 1 701 0350 Direct Dial |
|
| Ireland | +353 1 264 0646 Direct dial +353 1 223 2358 Direct dial |
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| Japan | +81 3-4578-0083 Direct dial | |
| Latin America (Spanish) | +1 561-803-4571 Direct dial | |
| Qatar | 800101360 Toll-Free1 | |
| Russia | 8 (800) 100-85-54 Toll-Free1 +41 41 562 09 34 Direct dial |
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| Saudi Arabia | 800 850 0461 Toll-Free1 | |
| Singapore | +65 6990 5690 Direct dial +65 3117 7858 Direct dial |
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| Switzerland | +41 41 562 09 30 Direct dial +41 41 563 78 00 Direct dial |
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| United Arab Emirates | 800 03110144 Toll-Free1 | |
| United Kingdom | +44 20 3744 7300 Direct dial +44 20 3994 8826 Direct dial |
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| United States | (866) 694-2757 Toll-Free2 +1 203-618-7791 Direct dial +1 475-200-0585 Direct dial |
Notes:
- Phone number is for local use only.
- Calls originating outside of a toll-free number's region will incur international charges.
Sales Contacts
IBKR has sales offices worldwide ready to support your trading needs. Choose your region to speak with a sales representative.
Please note that Professional Services outside of Japan business hours is available only in English or languages other than Japanese, depending on each regional Professional Service Center. Be advised that Professional Service representatives servicing calls outside Japan business hours may be unable to assist with certain queries. Assistance for Japan specific matters should be handled by Japan Professional Services during Japan business hours.