Inbound communications sent via commercial E-mail are not supported due to security and spam concerns. Existing clients as well as clients in the application phase may submit formal inquiries via the Message Center located within Account Management or via the link below. Inquiries originating from either method will be responded to through the Message Center, however, communication preferences may be set to receive a response copy via email.
Prospective clients may also submit formal inquiries via the link below and will receive a response via the email address provided.
Formal inquiries submitted during standard hours of operation are generally responded to within 24 hours.
Password, security device and account login issues can only be addressed by telephoning Client Services and require verification of the account holder's identity.
Please do not submit security related requests such as this via email.
Interactive Brokers Securities Japan (IBSJ) is a reporting financial institution subject to "Act on Special Provisions of the Income Tax Act, the Corporation Tax Act, and the Local Tax Act Incidental to Enforcement of Tax treaties." Therefore, those who open financial accounts with us are required to submit a self-certification. Please be advised completion of the online application will satisfy the above requirement.
Account information, including account balance, is subject to reporting if the customer's jurisdiction of residence is a legally stipulated jurisdiction. Please click click here for more details.
The IBSJ account requires an initial deposit of 1,000,000 yen. An equivalent value of shares can be transferred instead of an initial deposit.
In accordance with the October 1, 2016 amendment of the "Act of Prevention of Transfer of Criminal Proceeds," applicants classified as Foreign PEPs (Politically Exposed Persons) may no longer apply for an account with IBSJ (Domestic accounts). If non-applicable, please proceed with the application by clicking "continue after confirming the above......" (Should you proceed with the application, you shall be deemed non-applicable).
Foreign PEPs is defined as below:
Those who fall under any of the items below, including those who served in the past and their family members.
*Please contact IBSJ client service (03-4588-9710) if you cannot determine whether you classify as any of the above.
As Foreign (Non-Japanese citizen) Ownership is limited by the "Civil Aeronautics Act," "Radio Law," "The Broadcast Act," and "The NTT Law," you may not be entitled to shareholders benefits, as well as be listed as a shareholder, in case foreign ownership exceeds the upper limit.
Please click this link for details on holding ratio and other related information.
If you wish to proceed with account opening after reading the above,
click the Start Application button.